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Customs Clearance, Import Duty

1.What is customs?

2.Who will be responsible for my import duty?

3.How much I will be charged for the import duty?

4.What will we do to reduce your import tax?

5.What will we do if your package encounter customs clearance issues?

What is customs?

Customs is a government agency responsible for regulating shipments entering a country or region. All shipments being sent to and from a country or region must clear customs first.

Who will be responsible for my import duty?

Import duty is what your country customs will charge you when your package passes through your country customs. It's always buyer's responsibilities to clear customs and pay the relevant custom duties. So dear customer, your package import duty will be responsible by importer yourself, we are not responsible for the import duty. Because we have no idea about your importing country's tariff policy and can not confirm the customs cost. www.ktmotorcycle.com doesn't add any import duty in our product price or our shipping cost.

How much I will be charged for the import duty?

The amount of customs is different from one country to the other country according to your country tariff policy. Please note:

Our shipping options include Express Service and Regular Mail. So the amount of customs will be different.

For package shipped by Express Service, such as DHL, UPS, DPEX.... The amount of import duty will be charged differently because of the difference of your importing country’s tariff policy.

For package shipped by such as Singapore Post (please refer to our Shipment Policy), we usually declare invoice value as 10usd and mark it as gift. Usually, we do like this, your package will not be charged for a high import duty by the customs, but it depends on your country tariff policy)

What will we do to reduce your import tax?

If you have specific requirement on the declare value of the invoice that we will give to courier when ship your package, please leave message on our website or mail to info@ktmotorcycle.com, we will do as you required.

If you have no instruction about the invoice declare value, usually we will declare the item value range from 10USD-200USD which depends on the package weight and package volume, normally we will declare it around 15%-30% base on the actually value, so even duty incurred, the duty can be reduced sharply.

What will we do if your package encounters customs clearance issues?

When you encounter customs clearance issues, we will supply you the shipping invoice which you have to supply to customs. At the same time, we also will contact our courier to help you deal with such situation.